Tuesday, October 20, 2009

Preparing for when the rain will end!

I have spent time speaking to marketing professionals and senior executives and have found out something I consider very interesting. About 10 percent are very excited and believe that we've made it through the storm and in the midst of a recovery which will be quick and robust. The other 90 percent think we are in the middle of a terrible storm and that any recovery, if it comes, will be weak and tepid. As you may guess, only one group is actually planning for the future and investing in marketing.

I was thinking of an analogy which would describe these two opposite opinions and am struck by how successful one may be and how the other may miss the boat entirely. Imagine two companies which sell personal care products. The first company is always pessimistic about the weather and when he/she looks outside and sees gray skies all they see is rain. So they have the stock team move all of the sun glasses to the back of the store and instead fill the front with all types of umbrellas.

The store across the street sees the gray skies and knows that while there are gray skies today, the skies will not always be gray. As such, they put out some sunglasses and sunscreen along with the umbrella. While it might be raining that first day, some people will see the wisdom of being ahead of the curve and will respect the second company for being strategic enough to not only weather the storm, but also to plan ahead for the days when the sun comes out. No one wants to buy an umbrella on a gorgeous sunny day. But if you're selling sunglasses, you can almost name your price.

The point here is that the companies best prepared to prosper from a recovery are those who don't mind being on the starting line before the other fellow is finishing their warmups. In fact, the truly wise ones are willing to sacrifice a few sales in the very short term but see the opportunity to drive sales in the long term. They realize that it is better to give up a few inches now to gain a yard on down the line. Sadly, very few of their contemporaries see this goal and as a result will pay the consequences.

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